Christmas Market Manager

Hyde Park Winter Wonderland

Christmas Market Manager

Hyde Park Winter Wonderland, Central London

Job Title: Christmas Market Manager
Department: Producing
Reports To: Senior Event Producer
Responsible For: Event Duty Managers, Front of House Managers, Reception Managers
Salary: £30,000 – £33,000 (pro rata)
Contract Dates: September 2023 – January 2024
Application Closing Date: 10:00 Monday 16th October 2023

To apply through our recruitment portal click here.


Underbelly are seeking a a Christmas Market Manager to manage the market at Winter Wonderland, Hyde Park.  This is an exciting opportunity to be involved in producing a large-scale Christmas event and will allow the successful candidate the opportunity to manage a world-renowned Christmas market with the best of local food and gift traders.


Main Duties

  • Leading the Winter Wonderland market team.
  • Liaising with partners, such as IMG, where necessary.
  • Trader performance tracking and reporting.
  • Contracting all traders, ensuring there is a good mix of local food and retail.
  • Maintaining databases and spreadsheets, ensuring they are kept up to date at all times.
  • Liaising with the production department to co-ordinate timed arrivals and departures of all traders during the build and strike periods.
  • Liaising with site management to co-ordinate trader deliveries during the operational period.
  • Managing trader storage facilities.
  • Ensuring that all stalls remain presentable and safe, are operating to time and proactively dealing with any issues as they arise including problem solving and collaborating where necessary.
  • Ensuring all traders are selling products to which they are contracted to sell.
  • Collating daily sales figures.
  • Working alongside the Market Health and Safety Administrator to ensure all documentation is collated from traders in advance of their arrival onsite.
  • Attending regular meetings with the Senior Event Producer and Head of Operations.



Essential Criteria

  • Experience of balancing creative and commercial requirements whilst exceeding sales targets.
  • An understanding of the importance of flexibility, confidence and excellent timekeeping.
  • A good standard of computer literacy including the use of Apple Macs, Microsoft Word and Microsoft Excel.
  • Excellent communication skills.
  • The ability to work independently.
  • An understanding of the need to maintain a flexible attitude to working hours and work outside of normal office hours.
  • An ability to work to deadlines, and plan and prioritise short and long-term tasks effectively.
  • Tact, patience and diplomacy, in addition to infectious enthusiasm.

Desirable Criteria

  • Experience of working in a festival environment.
  • Experience of contracting.
  • Experience of working in a market environment.



  • Free entry to shows at Underbelly venues (subject to availability)
  • 25% discount at Underbelly bars



Underbelly is committed to reducing its environmental impacts in its everyday operations. We are also committed to maintaining the open-access policy of Underbelly. We are an equal opportunity employer and welcome applications from all sectors of the community.

It is the policy of Underbelly to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, sex, sexual orientation, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable.

We expect employees to support these commitments and to assist in their realisation.

To apply through our recruitment portal click here.

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